In This Article
BetterHelp and Talkspace are the two largest online therapy platforms — but they serve different needs. After testing both for over two months each, here's our honest comparison to help you choose the right one for your situation.
Quick Verdict
Choose BetterHelp if: You want the largest therapist network, flexible communication, and don't need insurance coverage. Best for general anxiety, depression, and life challenges.
Choose Talkspace if: You want insurance coverage, need medication management (psychiatry available), or prefer a more clinical approach.
| Feature | BetterHelp | Talkspace |
|---|---|---|
| Therapist network | 🏆 30,000+ | 5,000+ |
| Insurance | Not accepted | 🏆 Accepted by many insurers |
| Psychiatry | Not available | 🏆 Available (medication management) |
| Pricing | 🏆 $65-90/week | $69-109/week |
| Free therapist switches | 🏆 Unlimited, easy | Available but less flexible |
| Matching speed | 🏆 24 hours | 48-72 hours |
| Communication options | Text, phone, video | Text, phone, video |
| Couples therapy | 🏆 Available | Available |
Pricing Comparison
| Plan | BetterHelp | Talkspace |
|---|---|---|
| Messaging only | N/A | $69/week |
| Messaging + video | $65-90/week | $99/week |
| With psychiatry | N/A | $109/week |
| Insurance | Not accepted | Accepted (varies by plan) |
| Financial aid | Available | Available |
Key takeaway: BetterHelp is cheaper at baseline. But if your insurance covers Talkspace, it could be significantly less expensive — potentially as low as your therapy copay.
Feature Comparison
BetterHelp Strengths
- Larger therapist network means better matching and more specialisations
- Free, unlimited therapist switches — critical if your first match isn't right
- Faster matching (typically within 24 hours)
- Group therapy sessions available (included in subscription)
- Journaling feature built into the app
Talkspace Strengths
- Insurance accepted — major advantage for cost savings
- Psychiatry services — can prescribe medication alongside therapy
- More clinical approach — may suit people with specific diagnoses
- Messaging-only plan available (cheaper entry point)
- Employer programmes — many companies offer Talkspace as a benefit
Therapist Quality
Both platforms require therapists to be licensed and experienced. In our testing, we found therapist quality comparable between platforms. The key difference is that BetterHelp's larger network means you're more likely to find a therapist who specialises in your specific issue.
Both allow you to specify preferences: gender, specialisation (anxiety, depression, PTSD, etc.), communication style, and cultural background.
Who Should Choose Which?
Choose BetterHelp if:
- You don't have insurance that covers Talkspace
- You want the widest selection of therapists
- Flexibility to switch therapists easily is important
- You want group therapy options
- General anxiety, depression, or life challenges are your primary concern
Choose Talkspace if:
- Your insurance covers Talkspace
- You need medication management (psychiatry)
- Your employer offers Talkspace as a benefit
- You prefer a messaging-only plan to start
- You have a specific clinical diagnosis requiring specialised care
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Other Options to Consider
- Online-Therapy.com — Budget-friendly option ($40-88/week) specialising in CBT. Good for people who want structured, technique-based therapy.
- Cerebral — Combines therapy with medication management. Good for people who need both.
- Meditation apps — For mild anxiety, meditation apps combined with yoga can be surprisingly effective and much more affordable. They're not a replacement for therapy, but they're an excellent complement.
Frequently Asked Questions
Which is better, BetterHelp or Talkspace?
Talkspace is better if you have insurance (it accepts major plans) or need psychiatry/medication. BetterHelp is better for flexibility — easier therapist switching, larger network (30,000+), and lower out-of-pocket costs.
Does Talkspace accept insurance but BetterHelp doesn't?
Correct. Talkspace accepts insurance from Aetna, Cigna, Optum, and many BCBS plans. BetterHelp does not accept any insurance. This is the biggest practical difference.
How much do BetterHelp and Talkspace cost?
BetterHelp costs $65-$100/week without insurance. Talkspace costs $69-$109/week without insurance, but with insurance your copay may be $0-$30 per session — significantly cheaper.
Can I switch from one to the other?
Yes — there's no lock-in with either platform. Cancel anytime and sign up for the other. Some people try both before committing.
Are online therapy platforms as effective as in-person?
Research shows online CBT is equally effective as face-to-face CBT for depression and anxiety. The convenience factor also means people are more likely to attend sessions consistently.
Should I combine therapy with meditation?
Absolutely. Meditation for anxiety between therapy sessions reinforces what you learn and accelerates progress.
